Privacy Policy
Information We Collect
When you use our website or request our rental services, we collect various types of information. Personal details such as your name, email address, and phone number are gathered when you submit contact forms or make service inquiries. We also automatically collect technical data including your IP address, browser specifications, device details, and website navigation patterns.
This information allows us to process your rental requests, improve website performance, and maintain communication regarding your event planning requirements. We restrict data collection to what is necessary for delivering our services effectively.
How We Use Your Information
Collected information serves multiple purposes in our operations. Contact details allow us to respond to your inquiries, coordinate rental arrangements, schedule deliveries, and provide customer support throughout your event planning process.
Technical information assists us in analyzing website usage patterns, identifying areas for improvement, and ensuring optimal user experience. We also utilize this data for security monitoring and fraud prevention measures.
Legal Basis for Data Processing
Our data processing activities operate under established legal frameworks. When you engage our services or submit inquiries, we process information based on your explicit consent and our legitimate business interests in providing rental services and maintaining customer relationships.
Contractual obligations may also serve as legal basis when you enter into rental agreements with us. We maintain compliance with relevant data protection regulations, including GDPR requirements where applicable.
Information Sharing and Disclosure
We maintain strict policies regarding information sharing. Your personal data is not sold, traded, or rented to external parties. We may share information with trusted service providers who assist in website operations, payment processing, or delivery services, always under strict confidentiality agreements.
Legal requirements may necessitate information disclosure to authorities when mandated by law or to protect our rights and safety. In such cases, we disclose only the minimum information required.
Data Protection Measures
We implement comprehensive security measures to safeguard your information. These include encryption technologies, secure server infrastructure, access controls, and regular security assessments. Our team receives training on data protection best practices.
While we strive to protect your information, no transmission method over the internet is completely secure. We encourage you to exercise caution when sharing sensitive information online.
Your Rights and Choices
You maintain several rights regarding your personal information. These include the right to access your data, request corrections to inaccurate information, request deletion of your data, object to certain processing activities, and request data portability.
You can exercise these rights by contacting us using the information provided in our contact section. We will respond to your requests within reasonable timeframes and in accordance with applicable regulations.
International Data Transfers
If your information is transferred to countries outside your jurisdiction, we ensure appropriate safeguards are in place. We work only with service providers who maintain adequate data protection standards and comply with relevant international regulations.
Data Retention Periods
We retain your information only for as long as necessary to fulfill the purposes outlined in this policy. Contact information is typically retained while you maintain an active relationship with us and for a reasonable period afterward to address potential inquiries or legal requirements.
Technical data may be retained for longer periods for analytical and security purposes, but in anonymized or aggregated forms where possible.
Data Protection Authority
For matters related to data protection and privacy, you may contact the OPC (Office of the Privacy Commissioner of Ireland). We maintain compliance with all applicable data protection regulations and are committed to protecting your personal information in accordance with established standards.
Third-Party Services
Our website may integrate with various third-party services that collect information independently. These services include:
- Google Ads Conversion Tracking: Monitors conversion events and campaign effectiveness
- Google Ads Remarketing: Enables targeted advertising to previous website visitors
- Google Analytics: Provides website usage statistics and user behavior insights
- Google Maps API: Facilitates location services and mapping functionality
These services operate under their own privacy policies. We encourage you to review their terms and understand how they handle your information.
Cookie Usage
Our website utilizes cookies and similar technologies to enhance functionality and user experience. Cookies help us remember your preferences, analyze website traffic, and provide personalized content. You can manage cookie preferences through your browser settings, though this may affect website functionality.
For detailed information about our cookie practices, please refer to our Cookies Policy.
Policy Updates and Changes
We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or service offerings. When we make significant changes, we will notify you through our website or other communication methods.
We encourage you to review this policy regularly to stay informed about how we protect your information. Continued use of our services after policy updates constitutes acceptance of the revised terms.
Contact Information
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Email: contact@outstandingexclu.world
Phone: +441670787370
Address: The Peth, West Thirston, Felton, Morpeth NE65 9EE, United Kingdom